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Privacy Commitment.

At Zenira Flow, your privacy is not a feature—it is our core foundation. We believe that true mindfulness requires a space where you feel completely safe and secure.

Our Privacy-First Philosophy

In an era of digital surveillance, Zenira Flow stands as a sanctuary. We operate on the principle of data minimization: we only collect what is strictly necessary to empower your practice.

Our relationship with our users is built on transparency. We want you to understand exactly how your data moves through our system, from the moment your camera captures a pose to the moment our AI provides feedback. Your tranquility is our priority, and that begins with trust.

The Zenira Promise

  • We never sell your personal data to third parties.
  • We process sensitive AI data locally whenever possible.
  • You retain full ownership of your practice history.

Information Collection

We collect several different types of information for various purposes to provide and improve our Service to you.

1. Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This includes, but is not limited to:

  • Email address
  • First and last name
  • Date of birth
  • Phone number
  • Billing address
  • Usage Data

2. Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.

This Usage Data may include information such as your computer's IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

3. AI & Biometric Processing

To provide real-time posture correction, Zenira Flow uses advanced computer vision. This involves processing image/video streams from your device camera.

IMPORTANT: Video streams are processed in memory and are NOT recorded or stored by default. Only anonymized mathematical joint coordinates (skeleton data) are used to generate your practice insights.

How We Use Your Data

Zenira Flow uses the collected data for various professional purposes:

Service Maintenance

To provide and maintain the Service, including to monitor the usage of our Service.

Account Management

To manage your account registration and provide you with access to different functionalities.

Contract Fulfillment

The development, compliance and undertaking of the purchase contract for products or services.

Performance Analysis

To provide AI-driven insights, posture feedback, and session metrics.

Communication

To contact you by email, telephone, or other equivalent forms of electronic communication.

Personalization

To provide you with news, special offers and general information about other goods and services.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

"You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service."

Information Sharing

Zenira Flow does not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates.

Legal Requirements

Zenira Flow may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation.
  • To protect and defend the rights or property of Zenira Flow.
  • To prevent or investigate possible wrongdoing in connection with the Service.
  • To protect the personal safety of users of the Service or the public.
  • To protect against legal liability.

Data Security & Sovereignty

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

We implement a variety of security measures including SSL encryption, AES-256 at rest, and regular penetration testing. Access to your personal data is restricted to Zenira Flow employees who need that information to operate, develop, or improve our services.

Your Legal Rights (GDPR/CCPA)

Under various data protection laws, you have specific rights regarding your personal data. Zenira Flow is committed to facilitating the exercise of these rights:

Right to Access: Request a copy of the data we hold.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data.
Right to Portability: Transfer your data to another service.
Right to Object: Opt-out of certain processing activities.
Right to Withdraw Consent: Change your mind at any time.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.